Cookie Policy

This Cookie Policy explains how Roots ("we," "us," or "our") uses cookies and similar tracking technologies when you visit our website or use our mobile application. This policy should be read alongside our Privacy Policy.

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website or use an app. They help us provide you with a better experience by:

• Remembering your preferences and settings
• Analyzing how you use our services
• Providing personalized content and features
• Improving our services and user experience

Types of Cookies We Use

Third-Party Cookies

We may use third-party services that place their own cookies on your device. These services help us provide better functionality and analytics:

Analytics Services

• Google Analytics: Helps us understand how users interact with our app
• Firebase Analytics: Provides insights into app performance and user behavior
• Crashlytics: Helps us identify and fix app crashes and issues

Authentication Services

• Apple Sign In: Allows users to sign in with their Apple ID
• Google Sign In: Allows users to sign in with their Google account
• Supabase: Provides backend authentication and database services

Content and Media

• Image Storage: Stores and serves user-uploaded images and media
• CDN Services: Delivers content quickly and efficiently

Mobile App Tracking

In addition to cookies, our mobile app may use similar tracking technologies:

Device Identifiers

• Device ID: Unique identifier for your device to provide personalized experiences
• Advertising ID: Used for relevant advertising (iOS IDFA, Android AAID)
• Installation ID: Tracks app installations and updates

App Analytics

• Usage Analytics: Track which features are most popular
• Performance Monitoring: Monitor app speed and reliability
• Error Reporting: Identify and fix bugs and crashes

Your Rights and Choices

Depending on your location, you may have certain rights regarding cookies and tracking:

Right to Information

You have the right to know what cookies we use and why we use them. This policy provides that information.

Right to Consent

For non-essential cookies, we will ask for your consent before placing them on your device.

Right to Withdraw Consent

You can withdraw your consent for non-essential cookies at any time through your device settings or by contacting us.

Right to Object

You can object to the use of cookies for certain purposes, such as marketing or analytics.

Data Retention

We retain cookie data for different periods depending on the type of cookie:

• Session cookies: Deleted when you close your browser or app
• Persistent cookies: Remain on your device for the duration specified in the table above
• Analytics data: Typically retained for 2 years, then anonymized or deleted

International Transfers

Some of our third-party services may transfer cookie data to countries outside your residence. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

Children's Privacy

We do not knowingly use cookies to collect personal information from children under 16 without parental consent. If you believe we have collected such information, please contact us immediately.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you a notification through the app
• Updating the "Last Updated" date at the top of this policy

Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

• Email: privacy@joinroots.app
• General Support: Contact Us
• Privacy Policy: Read our full Privacy Policy